Why Does Changing the Store Currency Affect Affiliate Earnings Visibility, and What Can I Do to Prevent Issues?
When managing an affiliate program with Simple Affiliate, certain technical interactions between your store currency and the affiliate system may affect unpaid earnings. This article will explain these interactions, the potential issues caused by a change in store currency, and how to avoid common problems.
Overview: How Store Currency Affects Affiliate Earnings
Affiliate earnings and referrals are tightly linked to your store's currency at the time they are recorded. If the store's currency changes, the visibility of previously recorded referrals and their unpaid earnings may be impacted. Specifically, referrals and earnings tied to the original currency will not appear under the new currency for affiliates. This is an inherent technical limitation designed to ensure accuracy in financial records.
Potential Issues with Changing Store Currency
Changing the store currency can result in the following:
Affiliates may no longer see unpaid earnings associated with the previous currency.
Payment reconciliation may become more complex if earnings and referral data are split between two currencies.
Preventive Steps Before Making the Currency Switch
To avoid any visibility problems or disruptions for your affiliates, follow this key recommendation:
Settle all outstanding affiliate payments before changing the store's currency. Resolving unpaid earnings ensures a clean financial transition and avoids confusion, as no unpaid amounts will need to carry over to the new currency.
Additional Recommendations
While changing your store's currency:
Communicate openly with your affiliates about upcoming changes, so they understand potential impacts.
Consider the timing of the currency switch to minimize operational disruptions (e.g., at the end of a financial period).
Conclusion
By understanding the connection between store currency and affiliate earnings, you can proactively address potential issues. Settling outstanding payments and planning the timing of currency changes are effective ways to ensure a seamless transition for you and your affiliates. For further queries or concerns, refer to Simple Affiliate's support team for assistance.