FAQs
Quick answers to common questions
14 articles
Written by Milos and Sebastian
FAQ: Why did my affiliate's commission decrease or go negative?
Common reasons for a negative or decreasing commissionWritten by Sebastian. Updated over a week ago
FAQ: What is the difference between the Basic and Pro plans?
What is the difference between the Basic and Pro plans?Written by Milos. Updated over a week ago
FAQ: Are affiliates notified when a sale is made with their discount code?
Do affiliates get notified when making a sale?Written by Milos. Updated over a week ago
FAQ: How does my customer create an affiliate account?
How your customers can create affiliate accountsWritten by Milos. Updated over a week ago
FAQ: Do I pay commission on discounts, shipping & tax?
Paying commission on discounts, shipping and taxWritten by Milos. Updated over a week ago
FAQ: Can affiliates track referrals using discount codes?
How to track affiliates referrals using discount codesWritten by Milos. Updated over a week ago
FAQ: Can affiliates use their own discount code/referral link?
Affiliates using their own discount codesWritten by Milos. Updated over a week ago
FAQ: Can I use subdomains to track referrals?
Written by Milos. Updated over a week ago
FAQ: Does Simple Affiliate support localization?
Can I use Simple Affiliate in more than one language?Written by Milos. Updated over a week ago
FAQ: Can I translate Simple Affiliate to my language?
Translate the affiliate dashboard and notifications to your language.Written by Milos. Updated over a week ago
FAQ: Can I change the commission for individual affiliates?
How to change commission for affiliatesWritten by Milos. Updated over a week ago
FAQ: Why wasn't my affiliate's order tracked?
Common reasons why an affiliate's order wasn't tracked.Written by Milos. Updated over a week ago
FAQ: Can I bulk import my affiliates?
How to bulk import affiliatesWritten by Milos. Updated over a week ago
FAQ: How-to Uninstall Simple Affiliate and stop being billed
Steps required to stop Simple Affiliate subscriptionWritten by Milos. Updated over a week ago