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FAQ: How does my customer create an affiliate account?

How your customers can create affiliate accounts

Milos avatar
Written by Milos
Updated this week

One of the most powerful features of Simple Affiliate is its seamless integration with your store's native customer account system. This means there are no separate affiliate logins for your customers to manage. If a customer has an account with your store, they can use those same credentials to become an affiliate. This creates a smooth, user-friendly experience and makes it incredibly easy for your loyal customers to start promoting your brand.

Here’s how to set up and promote your program to your customers.

Step 1: Make the Affiliate Dashboard Accessible

For customers to join your program, they first need to be able to find it. We highly recommend adding a link to the affiliate dashboard page directly into your store's main navigation menu (e.g., in your header or footer). This makes your program visible and easily accessible.

Step 2: Understand the Customer's Experience

Once the dashboard is accessible, here is what the process looks like for your customers:

  • For Customers with an Existing Store Account: When they visit the Affiliate Dashboard page, they will be prompted to log in using their existing store account credentials. The moment they log in, their affiliate account is automatically created, and they will see their dashboard with their unique referral link ready to share.

  • For Customers Without a Store Account: When they visit the Affiliate Dashboard page, they will see the option to either log in or create a new account. After they create a standard customer account for your store and log in, their affiliate account is automatically activated.

Step 3: Promote the Program to Your Customers

Now that your program is accessible, you can actively invite your customers to join. Email is a great way to encourage signups.

You can use the template below as a starting point for your promotional emails.

Example Email Template:


Subject: Join Our Team & Earn While You Share!

Body:

Hi [Customer Name],

As one of our valued customers, we'd like to invite you to join the official [Your Store Name] affiliate program!

You can earn a [Commission Rate]% commission on every successful sale you refer to our store.

Getting started is easy. Simply visit our affiliate page and log in with your existing store account to get your unique referral link: [Link to Your Affiliate Dashboard Page]

We're excited to partner with you!

The [Your Store Name] Team


By making your program visible and actively promoting it, you can turn your loyal customers into powerful brand advocates.

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