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FAQ: Why did my affiliate's commission decrease or go negative?
FAQ: Why did my affiliate's commission decrease or go negative?

Common reasons for a negative or decreasing commission

Sebastian avatar
Written by Sebastian
Updated over a week ago

Why is the commission decreased or negative?

There are several reasons why the commission on an order may be reversed:

  1. The order was canceled

  2. The order was fully refunded (partial refunds will partially reverse commission)

  3. The order was reversed manually

If none of those applied to your order, please reach out to our Live chat support.

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