Connecting Your Bank Account for Payouts
To receive your commission payouts, you'll need to securely connect your bank account to your affiliate dashboard. This process is handled by our industry-leading payment processor, Stripe, to ensure your information is kept safe and secure.
Before you begin, please have your personal and banking details ready, including your account number and any other required identifiers (like a routing number or IBAN).
Step-by-Step Guide to Connecting Your Bank
Initiate the Bank Connection. From your affiliate dashboard, select your "Country" from the available list and then click the "Connect Bank" button to begin the secure setup process.
Provide Your Details on the Secure Form. You will be redirected to a secure page hosted by Stripe. Here you will be asked to provide your details.
Country and Business Type: Select your country of residence from the dropdown list. You will also be asked to select a "Business type." For most affiliates, the correct option is "Individual."
You website: If you don't have a website, click the "Don't have a website? Add product description instead, and enter the types of products being sold.
If Stripe asks for a website and you do not have one, select the option indicating that you do not have a website. Provide additional details explaining that you are an affiliate and describe what you are promoting. Alternatively, you can provide the merchant’s store website where the products you are promoting will be sold.
Personal and Banking Information: Carefully enter the required information, such as your name, address, and banking details.
4. Review and Authorize the Connection. Follow the on-screen instructions to review the information you've entered for accuracy. You will be asked to read and accept the terms of the service agreement to authorize the connection. Once you have confirmed the details, finalize the setup.
Troubleshooting Common Issues
Resolving Login Prompts
If you encounter an email and password prompt after clicking Connect Bank, you are likely on Stripe’s login screen. This happens when Stripe recognizes that your email address is already associated with an existing Stripe account. To resolve this:
Sign in using your Stripe credentials.
If you do not remember your password, click the Reset password link on the Stripe login page to regain access.
Additional Tips for Successful Bank Account Setup
Ensure that the email address you use for Stripe matches the one associated with your affiliate account.
Double-check all information entered during the setup process to avoid errors.
If you encounter any other issues, consult Stripe’s support documentation or contact their support team for further assistance.
What Happens Next?
Once the process is complete, you will see a confirmation message that your bank has been successfully connected. Your account is now set up to receive commission payments.
All of your future approved commissions will be paid out directly to this account according to the program's payout schedule.
If you have any questions or encounter any issues while connecting your bank account, please contact our support team for assistance. Before reaching out, consider reviewing the troubleshooting tips provided above to resolve common issues independently.